Service Contacts

Technical Department
Technical Calls - Electrical
-Background electrical
OFFICE - 352-861-3635
CELL - 352-572-8300
NEXTEL - 162*36*30991

OFFICE - 352-861-3408
CELL - 352-572-9123
Field Service Technicians Cell (352) 266-5419
Field Service Technicians Cell (352) 615-6756
Field Service Technicians Cell (352) 615-9976
After Hours Technical Support
Technical Support is available Monday - Friday, 8:00AM - 7:00PM Eastern Standard Time, except on weeks with holidays where our hours will be 8:00AM - 5PM Eastern Standard Time. If you are calling during our regular business hours and don't get an answer, please leave a message and one of our technicians will return your call as promptly as possible. For Truck Down Emergencies that occur after normal business hours please call the Truck Down pager.
Toll free
1-800-627-5050
Truck Down Pager
(352) 506-0911
Technical Supervisor
-Coordinates technical calls and field service repairs -Backup Warranty Supervisor
OFFICE 352-861-5919
CELL 352-572-8525
NEXTEL 162*36*31896
Technical Calls - Aerials
-Background aerial products
OFFICE 352-861-3227
CELL 352-229-7623
Technical Calls - Mechanical / Chassis
-Background mechanical / chassis
352.861.3604
352.342.4853
162*34187*24
E-ONE Europe TEL +31(0)651898400
E-Mail cvanes@e-one.com
Field Service Technicians rnewsom@e-one.com
Training Department
All Familiarization and Factory Training Scheduling Jessi Dudley
OFFICE 352.861.3612
FAX 352.237.2999
EMAIL jdudley@e-one.com
Aerial Familiarization Training CELL 352.572.8521
ARFF & Industrial Familiarization Training OFFICE 352-861-3678
CELL 352-274-4880
Bronto Familiarization Training OFFICE 352-861-5907
CELL 352-615-1412
Warranty Department
Warranty Supervisor
-Warranty policy & claims questions -Warranty authorizations -Extended warranty quotes -Backup Technical Supervisor
OFFICE 352-861-3474
Warranty Administrator
-Claim & policy status -Warranty claims log requests -Apparatus warranty registrations -In-service information
352.861.3603